What is P3?
In Amazon’s internal support and issue-tracking systems, P3 (Priority 3) refers to non-critical bugs, system limitations, or operational concerns that have a limited impact on sellers, vendors, or customers. These issues can typically be worked around, and resolution may be scheduled as part of a future release or sprint.
Common examples of P3 issues:
- Cosmetic UI bugs in Seller or Vendor Central
- Incorrect labeling or minor display glitches
- Intermittent issues with non-essential reports or metrics
- Feature requests or usability improvements
- Documentation errors that don’t block workflow
Amazon’s approach to P3s:
- Logged and acknowledged by support or engineering
- Prioritized after P1 and P2 issues are resolved
- Typically resolved during routine maintenance cycles or product updates
- Tracked internally but not escalated unless business impact increases
Why P3 classification matters:
- Helps Amazon teams focus on urgent vs. non-urgent fixes
- Keeps track of backlogged improvements
- Provides visibility into minor issues that still affect seller/vendor experience
- Ensures resource allocation is efficient
💡 Example: A small formatting issue in the FBA Shipment Summary page that doesn’t affect data accuracy would be classified as a P3.
In short:
P3 (Priority 3) represents low-urgency issues or feature requests that have minimal business impact - addressed after higher priority problems and often queued for future resolution.
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