Last updated: October 21, 2025

TERMS OF USE

(for Data Faber LLC d/b/a SOLDSCOPE ("SoldScope"), "we", "us", "our")

1) Acceptance of Terms

By creating an account, clicking “I agree,” or using the Services, you agree to these Terms of Use (“Terms”). If you use the Services on behalf of an entity, you represent that you are authorized to bind that entity.

2) Definitions

Services: The software, websites, APIs, and related features provided by SoldScope.

Customer Data: Data you submit or connect to the Services (e.g., product, sales, or operational data).

Amazon Data: Any data obtained via your authorized connection to Amazon (including Selling Partner account data) that we access strictly to provide the Services.

Authorized Users: Your employees/contractors you permit to use your account in line with these Terms.

3) Eligibility & Accounts

You must be at least 18 and able to form a binding contract. Keep your credentials confidential and notify us at support@soldscope.com of any unauthorized use. Account sharing beyond purchased seats is prohibited.

4) Subscriptions, Billing & Auto-Renewal

4.1 Plans. Paid plans are billed in advance on a recurring basis (monthly/annual) until cancelled. Plan details are shown at checkout and on https://www.soldscope.com/pricing.

4.2 Auto-Renewal. Subscriptions renew automatically unless you cancel before the end of the current term.

4.3 Taxes. Prices may exclude applicable taxes; where required, we will assess and collect taxes based on your billing details.

4.4 Changes. You may upgrade/downgrade seats or plans from your account. Proration (if any) is applied as stated on https://www.soldscope.com/pricing.

5) Cancellations & Refunds

5.1 Money-Back on First Payment (14 Days). For new subscriptions, you may cancel and request a full refund within fourteen (14) days of your initial payment. To request a refund, contact support@soldscope.com or use in-app support within the 14-day window.

5.2 Renewals & Partial Periods. Except for the 14-day window on the initial payment or where required by law, all fees are non-refundable and there are no credits for partial periods or unused time.

5.3 Effect of Cancellation. When you cancel, your access continues through the end of your then-current billing period unless we confirm an earlier effective date.

6) Payments

6.1 Billing Authorization. By starting a paid plan, you authorize us to charge the payment method you provide for recurring fees until you cancel.

6.2 Secure Handling of Card Details. Card payments are processed securely by a certified payment service. We do not store full card numbers or security codes.

6.3 Disputed Charges. If you believe a charge is incorrect, contact support@soldscope.com within 60 days so we can investigate and resolve it promptly. We do not suspend access solely because a charge is disputed while your account is otherwise in good standing. During an active dispute, we may temporarily limit new purchases or upgrades. In cases of confirmed fraud or abuse, we may take appropriate action consistent with these Terms.

7) Acceptable Use

You will not: (a) share logins beyond purchased seats; (b) circumvent technical or API rate limits; (c) reverse engineer, scrape, or use the Services to build a competing product; (d) upload malware or illegal content; (e) violate third-party rights or policies (including Amazon policies); (f) attempt unauthorized access to our or others’ systems.

8) Customer Data & Amazon Data

8.1 Ownership. You retain all rights to your Customer Data and Amazon Data.

8.2 Our Limited License. You grant SoldScope a non-exclusive, worldwide license to host, copy, process, and transmit Customer Data and Amazon Data solely to: (i) provide, maintain, and secure the Services; (ii) provide support; (iii) meet legal and contractual obligations. We may create aggregated and de-identified insights from Customer Data within the same account and/or from publicly available marketplace information. We do not aggregate, combine, or derive any insights across different sellers from SP-API data.

8.3 Use Restrictions (Amazon Data). We access Amazon Data only after you connect your Amazon account and only as necessary to provide the Services to you. We do not sell Amazon Data. We do not share Amazon Data with third parties except our subprocessors under written agreements with confidentiality and security obligations.

8.4 Retention & Deletion. We retain Amazon Data and Customer Data only as necessary for the purposes above and as required by law or applicable Amazon requirements. Upon your request or account closure, we will delete or de-identify such data within a reasonable period, subject to legal/contractual retention obligations.

8.5 Security. We use industry-standard safeguards, including encryption in transit and at rest where applicable, access controls based on least privilege, and activity logging for systems that store or process Customer Data and Amazon Data. You are responsible for securing your endpoints, credentials, and internal access.

8.6 Subprocessors (Disclosure Summary). We may engage carefully selected third‑party service providers to support the Services (for example, hosting, analytics, and customer support). Where such providers may handle Customer Data or Amazon Data, they are bound by written agreements requiring confidentiality, appropriate security, and data protection obligations consistent with these Terms. We may update our service providers from time to time and will reflect material changes in our customary communications under Section 21.

8.7 Data Requests & Account Closure. User Requests: Submit access/correction/deletion requests to support@soldscope.com. Amazon Data Deletion: When you disconnect your Amazon account or close your SoldScope account, we will delete or de-identify associated Amazon Data within a reasonable period, consistent with Section 8.4 and our data retention schedules.

9) Third-Party Services

The Services may interoperate with third-party platforms (e.g., Amazon). Your use of third-party services is governed by their terms and policies. We are not responsible for third-party services we do not control.

10) IP & License to You

10.1 Our IP. SoldScope and its licensors own all rights in the Services.

10.2 Your License. Subject to these Terms, we grant you a non-exclusive, non-transferable, non-sublicensable license to access and use the Services during your subscription term.

11) Feedback & Beta

You grant us a royalty-free license to use suggestions or feedback to improve the Services. Beta features are provided “as is” and may be modified or withdrawn at any time.

12) Confidentiality

Each party will protect the other’s confidential information with reasonable care and use it only for purposes of these Terms. “Confidential Information” excludes information that is public without breach or independently developed.

13) Service Availability & Support

We aim for high availability but do not guarantee uninterrupted or error-free operation. Support channels and response targets are described onsupport@soldscope.com.

14) Term, Suspension & Termination

We may suspend or terminate access for non-payment, security risks, or material violations (including violations of third-party policies). You may terminate at any time via your account. Upon termination, request export of your Customer Data within 30 days by contacting support@soldscope.com.

15) Privacy

Our processing of personal data is described in the Privacy Policy at https://www.soldscope.com/privacy-policy, which is incorporated by reference.

16) Warranties & Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

17) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 6-MONTH PERIOD WILL NOT EXCEED THE FEES YOU PAID TO SoldScope FOR THE SERVICES DURING THAT PERIOD. WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, LOST PROFITS, REVENUE, GOODWILL, OR DATA.

18) Mutual IP Indemnification

Each party (the Indemnifying Party) will defend, indemnify, and hold harmless the other party and its affiliates (the Indemnified Party) from any third‑party claim to the extent it alleges infringement or misappropriation of intellectual property rights caused by materials provided by the Indemnifying Party and used as permitted under these Terms:

- SoldScope as Indemnifying Party. We will defend and indemnify you from claims that the Services, as provided by us and used by you in accordance with these Terms and our documentation, infringe or misappropriate a third party’s IP rights.

- You as Indemnifying Party. You will defend and indemnify us from claims that your Customer Data, Amazon Data (as configured or supplied by you), or your configurations/integrations infringe or misappropriate a third party’s IP rights.

Conditions. The Indemnified Party must: (a) promptly notify the Indemnifying Party in writing of the claim; (b) grant the Indemnifying Party sole control of the defense and settlement (provided no settlement admits fault of, or imposes non‑monetary obligations on, the Indemnified Party without its consent); and (c) provide reasonable assistance at the Indemnifying Party’s expense.

Exclusions. Our obligations do not apply to claims arising from: (i) combinations of the Services with items not supplied by us; (ii) modifications not made by us; (iii) use of the Services after we notify you to stop due to an infringement concern where a non‑infringing alternative is offered; or (iv) compliance with your designs or specifications.

Remedies. If the Services are (or in our opinion are likely to be) enjoined for infringement, we may, at our option and expense: (1) procure the right for you to continue using them; (2) modify or replace the Services so they are non‑infringing with materially equivalent functionality; or (3) terminate the affected features and issue a pro‑rata refund of any prepaid, unused fees for the remaining subscription term.

Sole Remedy. This Section 18 states each party’s entire and exclusive liability and the other party’s sole and exclusive remedy for third‑party IP infringement or misappropriation claims.

19) Dispute Resolution; No Class Actions (Wyoming)

19.1 Arbitration. Any dispute will be resolved by binding arbitration on an individual basis in Cheyenne, Wyoming, under AAA rules, before a single arbitrator. Judgment may be entered in any court of competent jurisdiction.

19.2 Opt-Out. You may opt out of arbitration and the class-action waiver by sending written notice to [[LEGAL CONTACT EMAIL/ADDRESS]] within 30 days after you first accept these Terms.

19.3 Class-Action Waiver. Disputes must be brought only in your or our individual capacity, not as a class member or representative.

19.4 Injunctive Relief. Either party may seek temporary or preliminary relief in court to protect confidential information or IP (in the courts identified in Section 20).

20) Governing Law & Venue (Wyoming)

These Terms are governed by the laws of the State of Wyoming, without regard to conflicts principles. Subject to arbitration, the exclusive venue for permitted court actions is the state and federal courts located in Laramie County, Wyoming.

21) Changes

We may update these Terms or the Services from time to time. Changes to these Terms are effective upon posting the updated version at https://www.soldscope.com/terms-of-use. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Services and, if applicable, cancel your subscription.

22) Export & Compliance

You represent that you are not subject to sanctions and will comply with export control and sanctions laws.

23) Entire Agreement; Severability

These Terms (plus any order form and Privacy Policy) are the entire agreement. If any provision is unenforceable, the remainder remains in effect.

24) Notices

Notices to you may be provided in-app or to the email on your account. Legal notices to us must be sent to:

Data Faber LLC

Attn: Legal

30 N Gould St, STE R

Sheridan, WY 82801, USA

email: support@soldscope.com

© 2025 Data Faber LLC d/b/a SoldScope