PIBDR

 PIBDR is the inverse indicator of Perfect Inbound (PIB) performance. While PIB measures flawless shipments, PIBDR tracks how often inbound shipments fail to meet Amazon’s compliance requirements. It quantifies vendor errors that slow down the receiving process, trigger chargebacks, or delay inventory availability.

How It Works:

• Every inbound shipment is inspected when received at Amazon FCs.
• Each unit is assessed for potential defects, including:
  • Missing or incorrect ASIN labels (e.g., unscannable barcodes).
  • Wrong quantities vs purchase order (shortage/overage).
  • Missing or incorrect Advanced Shipment Notifications (ASN).
  • Packaging or pallet violations (improper stacking, mixed SKUs, etc.).
  • Late or misrouted deliveries.
• PIBDR is calculated as:A low PIBDR indicates high operational accuracy and inbound reliability.

Typical Benchmarks:

• Excellent: < 2%
• Acceptable: 2–5%
• Needs Improvement: > 5%

Benefits for Vendors (of low PIBDR):

• Faster receiving: Fewer manual checks and delays at FCs.
• Reduced chargebacks: Avoids financial penalties for inbound errors.
• Better relationship with Amazon Ops teams: Demonstrates high supply chain reliability.
• Higher instock rates: Products become sellable faster.

Benefits for Amazon:

• Operational efficiency: Less manual correction during check-in.
• Improved forecasting: Accurate inbound data supports better inventory management.
• Customer satisfaction: Reduces the risk of out-of-stock due to inbound delays.

Challenges:

• Even small procedural lapses (e.g., missing FNSKU label) can count as defects.
• Requires constant training for warehouse and logistics teams.
• Carrier errors or ASN delays can impact PIBDR even when vendor dispatch is correct.

Why It Matters:
PIBDR is one of the most critical operational KPIs for Amazon vendors. A high PIBDR not only triggers chargebacks and Vendor Scorecard warnings, but also affects replenishment speed, instock rates, and buyability of ASINs. Maintaining a low PIBDR is essential for long-term vendor health and eligibility for Amazon programmes like AVS or Direct Fulfilment.

Example:
A vendor ships 50,000 units in one month. Amazon identifies 1,000 units with inbound defects (missing labels, wrong PO quantities).This 2% rate indicates strong inbound accuracy, well within Amazon’s acceptable range.

In short:
PIBDR (Perfect Inbound Defect Rate) measures the percentage of inbound units received at Amazon fulfilment centres with errors - a key compliance KPI showing how accurately and efficiently a vendor manages their inbound logistics.