What is CARP?

    Carrier Appointment Request Portal (CARP) is a tool used within Amazon’s supply chain operations that allows carriers, vendors, and suppliers to request and manage inbound delivery appointments at Amazon’s fulfillment centers (FCs).

    This portal helps ensure:

    • Smooth scheduling of truck deliveries
    • Avoidance of overcrowding at docks
    • Better visibility into shipment status
    • Improved efficiency in receiving goods

    Key points:

    • Accessed primarily by 1P vendors or their partnered logistics providers
    • Used for pre-scheduled deliveries, especially for large LTL (Less-than-Truckload) or FTL (Full Truckload) shipments
    • Required for on-time delivery performance metrics

    💡 Example:
    If you're a vendor shipping pallets to an Amazon fulfillment center, your freight carrier must submit an appointment request via CARP before arriving - otherwise, the delivery might be delayed or rejected.

    In short: CARP is Amazon’s scheduling portal that manages when and how shipments are delivered to its warehouses.

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