AW

Amazon Warehouse (AW) is Amazon’s dedicated program for reselling items that have been returned, used, or have damaged packaging. These products are still functional and undergo quality checks before being resold at a reduced price.

Items are labeled based on their condition, such as:

• Used – Like New
• Used – Very Good
• Used – Good
• Used – Acceptable

Key characteristics of Amazon Warehouse:

• Items are sold directly by Amazon, not third-party sellers
• Each item is inspected and graded for quality before listing
• Discounts can reach 50% or more, depending on condition
• Purchases include Amazon’s customer protections, such as the A-to-Z Guarantee (for FBA orders) and Amazon’s standard return policy

For sellers and brands:

• Customer returns that can’t go back into regular inventory are often redirected to Amazon Warehouse
• Brands may lose pricing and brand control if they’re not managing returns under their own name
• Some vendors work with Amazon Resale (AR) to manage and liquidate returned items

Key difference from Amazon Resale (AR):

• AW is a public-facing storefront on Amazon.com (e.g., amazon.com/warehousedeals)
• AR (Amazon Resale) is Amazon’s internal reverse logistics program, previously known as Amazon Warehouse (older internal name)

💡 Shoppers can discover AW products either by browsing the Warehouse Deals page or by checking the “Other Sellers” section on a product listing.

In short: AW is Amazon’s storefront for discounted, pre-owned, or returned items - sold directly by Amazon with full customer protection.