SRP

The Secure Receive Process is an internal Amazon workflow designed to maintain inventory accuracy, prevent shrinkage, and ensure safe handling of inbound goods from vendors and sellers.
SRP governs how fulfilment centre teams scan, inspect, verify, and document each shipment upon arrival.

It applies to inbound flows such as:

• SPD (Small Parcel Delivery)
• LTL (Less Than Truckload)
• FTL (Full Truckload)
• IXD/Cross-dock transfers

Core Components of SRP:

1. Carrier Check-In:
   • Truck or parcel arrival is logged and assigned a dock door or receiving lane.
2. Shipment Verification:
   • Amazon teams verify ASN (Advance Shipment Notice), PO number, and carrier data.
3. Box/Pallet Scanning:
   • Every unit, carton, or pallet is scanned into the system to prevent miscounts.
4. Security Compliance:
   • Ensures no unauthorized items, mixed shipments, or damaged freight enter inventory.
5. Inventory Reconciliation:
   • Quantities received are matched against expected inbound details to detect variances (e.g., PQV, CRaP indicators, inbound defects).

Why Amazon Uses SRP:

• To maintain perfect inbound accuracy.
• To prevent inventory loss, theft, or misrouting.
• To ensure product traceability from vendor to FC bin.
• To maintain high performance within metrics like PIB (Perfect Inbound) and PIBDR (Perfect Inbound Defect Rate).

Benefits for Amazon:

• Improves receiving efficiency and standardisation across fulfilment centres.
• Reduces disputes with vendors regarding short-ships, overages, or damages.
• Ensures customer orders are fulfilled from accurate, real-time inventory levels.

Benefits for Vendors and Sellers:

• Reduces chargebacks related to inbound non-compliance.
• Ensures faster inventory availability and replenishment.
• Improves sell-through due to fewer receiving delays.
• Supports better PO planning and forecasting accuracy.

Common Issues Detected Through SRP:

• Incorrect labelling (missing FNSKU, SSCC, carton labels).
• Overages or shortages (PQV - Product Quantity Variation).
• Packaging defects that prevent proper stowing.
• ASN mismatches or missing shipment documentation.

Example:
A vendor sends an LTL shipment containing 20 pallets of home appliances.
During the Secure Receive Process, Amazon verifies pallet IDs, matches quantities to the PO, inspects for damage, and logs everything into the system before inventory becomes sellable.

Why It Matters:
SRP protects Amazon’s inventory integrity, ensures timely inbound processing, and reduces operational errors - all of which help maintain fast, accurate fulfilment for customers.

In short:
SRP (Secure Receive Process) is Amazon’s controlled inbound procedure for securely verifying, receiving, and checking in inventory to ensure accuracy, compliance, and operational efficiency at fulfilment centres.