MDA - Amazon Glossary

Major Domestic Appliances (MDA) refer to large, essential household appliances typically used in the kitchen or laundry area. These are durable goods that require installation or significant handling and are commonly part of Amazon’s Heavy Bulky (HB) and Scheduled Delivery programs.

Examples of MDA products:

• Refrigerators and freezers
• Washing machines and dryers
• Ovens, cooktops, and ranges
• Dishwashers
• Built-in kitchen appliances

MDA on Amazon includes:

• Specialized logistics and fulfilment due to size and weight
• Often delivered via scheduled appointments with white-glove service
• May include installation or haul-away options (in some regions)
• Subject to category-specific compliance, safety, and energy labeling regulations

Why MDA matters:

• High average order value (AOV) and margin potential
• Involves complex supply chain coordination
• Requires vendors and sellers to meet specific prep, shipping, and support requirements

💡 Example: A vendor selling dishwashers on Amazon must enroll in the appropriate delivery programs and ensure they meet Amazon’s MDA logistics standards.

In short:
MDA (Major Domestic Appliances) refers to large home appliances like refrigerators and washing machines - requiring special logistics and support when sold on Amazon.