AOC

AOC (Amazon Owned Carrier) is a logistics option available to 1P vendors participating in Direct Fulfillment (DF). In this model, the vendor ships directly to the customer - but Amazon decides which shipping carrier to use and arranges the pickup.

Here’s how it works:

• Amazon sends an order to the vendor through Direct Fulfillment
• The vendor prepares the order, prints Amazon’s shipping label, and gets it ready for pickup
• Amazon’s chosen carrier (an AOC) picks it up and delivers it to the customer
• Vendor doesn’t have to negotiate or pay separately for shipping

This contrasts with:

• VOC (Vendor Own Carrier), where the vendor chooses and pays for the carrier, and is responsible for shipping performance

Benefits of AOC:

• Less operational complexity for the vendor
• Faster shipping using Amazon’s preferred network
• Easier to meet Prime shipping promises
• Amazon handles carrier tracking and delivery coordination

Important notes:

• AOC is only available to vendors approved for Direct Fulfillment
• Amazon may use AMZL (Amazon Logistics) or third-party carriers depending on region and capacity
• Vendors must follow strict packaging and labeling standards to remain eligible

In short:

AOC = Amazon handles the shipping carrier and pickup for Direct Fulfillment vendors. You pack - Amazon delivers.