Knowledge Base

Smart Alerts watches your Amazon listings and tells you when something changes: a lost Buy Box, a silently edited title, a listing issue, a low store rating. Learn what it monitors and how the pieces fit together.

The first time you open Smart Alerts, a short wizard picks the products to monitor, switches on seller feedback and sets up email alerts. Here is what each step does and what happens if you skip it.

Add listings to monitoring, read the product table, switch monitoring on and off in bulk, and fine-tune what is watched on a single product.

A preset is a reusable set of monitored fields and their importance. Learn how the Standard preset works, when to create your own, and how presets interact with the settings of a single product.

Every change Smart Alerts notices lands in the Events feed with the value before and after. Learn how to read an event, narrow the feed down to what matters, open a product's own history and export events to a file.

Seller feedback is the rating buyers give your store, not your products. Smart Alerts tracks new ratings on every marketplace and lets you decide how loudly to react to each star count.

A notification setting decides who gets which events and when. Learn how settings and recipients fit together, how to choose between instant alerts and digests, and how to connect email, Slack, Telegram and your own webhook.

What your plan limits in Smart Alerts, where to see the current usage, and what happens to products, recipients and settings when you change plans.